What are the check-in and check-out times at Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
Check-in is at 16:00 and check-out is by 11:00.
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Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr, Urbandale
71US$
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Key details
About the Hotel
5000 Merle Hay Road,
Urbandale,
Iowa,
United States,
50322,
Iowa
- Near Lions Park
Perfect
5.2
5.3
2.5
2.1
Loved by guests
"I liked the swimming area, the staff were friendly, my kids had a blast."
"The indoor waterpark was a nice break on our road trip"
"The on-site Boss Pizza Restaurant and Bar was excellent and reasonably priced."
Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr, a 3-star family resort, features an
Modern Room Configurations
166 air-conditioned rooms at Ramada offer refrigerators and flat-screen TVs. Select accommodations include
Resort Dining Options
Waterpark Business Center
The water park features two
Strategic City Location
Ramada Tropics Resort & Conference Center Des Moines sits within a 10-minute drive of
Must-do experiences
- Visit the Des Moines Art Center for stunning contemporary works.
- Grab a Diner's Delight sandwich at Jethro's BBQ for lunch.
- Explore the Iowa State Capitol for its beautiful architecture.
- Stroll through the Historic East Village for unique boutiques.
- Don't miss the farmers' market at Capital Square on Saturdays.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 Queen Bed Accessible Room Poolside Non-Smoking
2 persons
27 m²Â
1 Double bed
Coffee machine
Heating
room details
2 Queen Beds Poolside Non-Smoking
2 persons
27 m²Â
2 Double beds
Coffee machine
Heating
room details
Deluxe Queen Room Two Queen Beds Non-Smoking
2 persons
27 m²Â
2 Double beds
Coffee machine
Heating
room details
King Room Non-Smoking
2 persons
27 m²Â
1 King-size bed
Coffee machine
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Getting around
Check out the full range of transport modes
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Bowling
- Golf course
Services
- Laundry
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
- Children's pool
- Water slides
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Indoor swimming pool
- Aqua park
- Live entertainment
- Jacuzzi
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr, guests can indulge in a delightful array of dining experiences that blend cheerful atmospheres with comforting American fare. From casual bites to hearty meals, the resort's onsite options cater to families and travelers alike in a relaxed setting.
Boss' Pizzeria and Chicken Sports Bar
American
Ambiance
Family-friendly sports bar atmosphere, perfect for a fun, casual dining experience.
Key Offerings
Relish mouthwatering pizzas and crispy fried chicken while catching the latest game on large screens. Suitable for breakfast, lunch, and dinner.
Reservation
No
Open daily from 07:00 AM to 11:30 PM.
Castaways Bar and Grill
American casual dining
Ambiance
Inviting poolside eatery with a tropical vibe, ideal for a laid-back meal after a day of activities.
Key Offerings
Guests can enjoy light bites and refreshing beverages, making it a perfect spot for unwinding by the water.
Reservation
No
Open for breakfast, lunch, and dinner; exact hours may vary.
Location
5000 Merle Hay Road,
Urbandale,
Iowa,
United States,
50322,
Iowa
Map view
5000 Merle Hay Road,
Urbandale,
Iowa,
United States,
50322,
Iowa
City landmarks
Amusement Park
Lions Park
2.2
km
Landmark
Terra Lake
2.5
km
Landmark
Lew Clarkson Park
2.1
km
Amusement Park
Westchester Park
3.1
km
Landmark
American Reading Academy
850 m
Landmark
Trestle to Trestle Trail
1.0
km
Landmark
Terra Park
2.5
km
Landmark
Saint Aidan's Anglican Church
1.3
km
Church
New Hope Assembly of God Church
1.4
km
Church
Saint James Lutheran Church
1.4
km
Landmark
New Hope Assembly of God Student Campus
1.5
km
Church
Gospel Assembly Church
1.6
km
Landmark
Walker Johnston Park
4.3
km
Church
Urbandale Baptist Church
1.6
km
Church
Saint Mary of Nazareth Church
1.7
km
Mall
Haymarket Mall
1.7
km
Mall
Merle Hay Mall
2.2
km
Landmark
Cornerstone Community Church
1.7
km
Landmark
Flix Brewhouse Des Moines
2.2
km
Church
Westchester E-Free Church
1.9
km
Landmark
Westchester Evangelical Free Church
1.9
km
Landmark
Des Moines Mennonite Church
2.0
km
Church
New Hope United Methodist Church
2.0
km
Church
Zion Lutheran Church
2.2
km
Landmark
Sikhs of Iowa Khalsa Heritage Gurudwara
2.4
km
Landmark
Lazer X
2.4
km
Landmark
Islamic and Education Center "Ezan"
2.4
km
Church
Urban Heights Evangelical Covenant Church
2.4
km
Church
St Pius X Catholic Church
2.5
km
Landmark
Saint Pius X Church
2.5
km
Nearby
Trestle to Trestle Trail
1.0
km
American Reading Academy
1.1
km
Restaurants
Bandit Burrito
1.2
km
5340 Merle Hay Rd
Sonic Drive-In
1.2
km
5350 Merle Hay Road
Reviews and Ratings
Feedback from previous guests about their experience.
Steven
United States,
DecemberÂ
2024
5.0/10
I had a challenging experience during my stay, primarily due to the poor service and outdated facilities. Although the hotel offers a pool area and has some friendly staff members, the rooms felt neglected and the dining options were limited. Overall, I was left frustrated by the lack of responsiveness and cleanliness.
Rooms
5.0
The rooms were in disrepair with stained furniture and issues like broken tables and ill-fitting bed sheets. I rated them a 3 for cleanliness.
Service
5.0
The service was lacking, particularly at the front desk where staff seemed disinterested and unresponsive to my requests for assistance. I give it a rating of 4.
Location
5.0
The location was decent, but I was disappointed by the maintenance of the facilities, notably the pool area which was dirty and poorly managed. I'd rate it a 5.
Dining
5.0
Dining options were quite limited, and the breakfast experience was subpar, with minimal offerings that left much to be desired. Rating: 4.
Facilities
5.0
The facilities, including the pool area, were outdated and needed significant renovations to meet guest expectations. It deserves a 3.
Jennifer
United States,
DecemberÂ
2024
5.0/10
The hotel has some family-friendly features, especially with the waterpark that many kids enjoyed, but overall cleanliness and service leave a lot to be desired. The check-in was not organized, and there were issues with the dining experience that impacted our stay. While the location might cater to families, the facilities seem to be aging and require attention.
Rooms
5.0
The rooms had a distinct mildew smell and seemed unclean, with worn furniture and visible damage. Not ideal for a comfortable stay.
Service
5.0
Service was lacking, especially at the restaurant where our concerns were ignored, and my daughter's safety was not monitored adequately.
Location
5.0
The hotel is in a convenient location for families, but the surrounding area and pool facilities need maintenance and improvements.
Dining
5.0
Dining was disappointing, with reheated food that was not freshly prepared, leaving us unsatisfied during our stay.
Facilities
5.0
The facilities, particularly the waterpark, showed signs of disrepair and didn't meet safety standards that families expect.
Mark
United States,
DecemberÂ
2024
5.6/10
Our stay had its ups and downs. The water park was a major hit with the kids, and the food at the restaurant was quite good. However, the experience was marred by some cleanliness issues and noise disturbances from unattended dogs. While we appreciated the family-friendly atmosphere, the overall maintenance really needs attention.
Rooms
5.0
The rooms were clean but felt damp due to humidity from the pool area, which wasn't ideal. We encountered some bugs that definitely affected our comfort.
Service
5.0
The response to our concerns wasn't very satisfactory. Staff seemed overwhelmed and it felt like they were more concerned with talking to each other rather than attending to guest issues.
Location
6.0
The hotel's location is family-friendly, especially for smaller children, but can get quite loud, especially with local crowds.
Dining
7.0
Dining options were decent, and the food in the restaurant was quite enjoyable, but it was still an extra expense.
Facilities
6.0
The water park is a fun feature, but the overall cleanliness in the pool area needs significant improvement.
Fred
United States,
DecemberÂ
2024
5.2/10
The hotel has a fun water park that kids enjoy, and the staff were generally responsive and friendly. However, the condition of the hotel leaves much to be desired, especially when it comes to the aging furnishings and dining experience. Many areas are in need of maintenance and upgrades, which impacts the overall value considering the prices charged during the weekend.
Rooms
5.0
The rooms are quite outdated with worn furnishings, and safety is a concern due to exposed outlets and a lack of childproof features. Overall, the size and feel left a lot to be desired.
Service
6.0
While the staff were responsive and friendly, the dining service felt understaffed, and it took a while to get basic needs met during breakfast.
Location
5.0
The location is decent, but many parts of the hotel, especially the pool area, were under construction and not fully accessible.
Dining
5.0
The breakfast buffet was functional but lacked variety and quality, which was disappointing compared to similar hotels.
Facilities
6.0
The facilities, specifically the pool area, were decent but the temperature of the water was too cold for comfort, and some arcade games were broken.
Laura
United States,
OctoberÂ
2024
5.0/10
The hotel has a fun indoor waterpark that kids really enjoyed, but the overall upkeep of the facility is lacking. The rooms felt cramped and outdated, which made our stay less comfortable than we had hoped. Dining at the hotel left much to be desired, with disappointing food quality and service during breakfast. Overall, while there are fun aspects for families, the lack of attention to cleanliness and maintenance was a definite downside.
Rooms
5.0
The rooms were tiny and outdated, making it challenging to stay comfortably with kids. We found several safety hazards like exposed outlets and poorly designed bathrooms, which were very concerning.
Service
5.0
The service was disappointing, with staff being hard to find when we needed assistance. The breakfast experience was particularly frustrating due to the lack of attentive service.
Location
5.0
The hotel's location is convenient for heading to local attractions, but the environment seems to be deteriorating and many areas require maintenance.
Dining
5.0
Dining at the hotel was quite underwhelming. The breakfast buffet offered limited options and the quality was poor, making other local dining options seem much more appealing.
Facilities
5.0
While the indoor waterpark has a lot of potential for fun, the pool quality and cleanliness need significant improvement to be enjoyable.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a continental breakfast for a fee.Â
Children & extra beds
There are no cots provided in a room.Â
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
242
Former name
Holiday Inn Merle Hay
FAQs
About Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr
Is parking available at Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
Private parking is available on-site for free, with no reservation needed.
How far is Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr from Des Moines International Airport?
The hotel is 20 km from Des Moines International Airport.
What dining options does Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr offer?
The hotel features an on-site full-service restaurant and tiki bar, Castaways Bar and Grill.
What amenities does Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr provide for guests?
Guests can enjoy amenities such as an indoor pool, fitness center, game room, and an 1672.3 m² indoor water park.
What room amenities can guests expect at Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
All rooms feature air conditioning, a flat-screen TV, and some include a seating area.
What are the recreation options available at Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
Guests can enjoy an indoor water park, water slides, and a children's pool.
Which notable attractions are near Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
Nearby attractions include Buccaneer Arena (approximately 8 km) and Iowa Gold Star Military Museum (about 7 km).
Does Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr offer business services?
The hotel provides meeting and event facilities totaling 929.0 m².
How far is the nearest restaurant from Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr?
Wendy's is located 0.5 km from the hotel.
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Ramada By Wyndham Des Moines Tropics Resort & Conference Ctr
5.2
2.9
km from center
64 US$
71 US$
per nightMobile-only price
